This Privacy Policy explains how Locust Pet processes personal data in connection with its website and insurance selection services for retirees. It describes the main categories of data, the purposes of processing, sharing practices, retention, cookies, and available rights.
Use the contact details below for questions about this policy or the handling of personal data.
Data Processing Overview
This section outlines the main purposes for processing personal data, the types of external recipients involved, and the legal framework that supports limited data sharing.
Purpose of use
We use personal data to operate the website, respond to inquiries, provide insurance selection support, manage user communications, maintain records, improve service quality, monitor security, prevent misuse, and meet legal or regulatory obligations. We may also use data to understand general site performance and to administer cookie preferences and related settings.
Third-party sharing
We may share personal data with hosting, analytics, security, communications, and administrative service providers that support the website and related operations. Where insurance selection services involve external partners, we may share information necessary to process inquiries or provide requested assistance. These recipients are expected to use the data only for the agreed purpose and to protect it appropriately.
Legal basis
We may disclose personal data when required to comply with law, court orders, regulatory requests, or similar legal obligations. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, safety, and security of users, the business, or others.
We may collect identification details, contact details, age or retirement-related information, insurance preferences, communication content, and technical data such as device and usage information. In some cases, we also process information that users choose to provide when requesting comparisons or guidance.
We receive personal data directly from users when they submit forms, request information, or communicate with us. We also collect certain data automatically through the website, including log data, browser information, and cookie-related information. Where permitted, we may receive limited information from service providers or business partners involved in operating the site or supporting insurance selection services.
The site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose. We do not rely on cookies for purposes beyond those described in this policy.
Users can usually block or delete cookies through their browser settings and may be able to manage certain cookie choices through on-site controls, where available. Some site functions may not work properly if cookies are disabled. Cookie settings do not affect processing that is necessary for security, basic operation, or compliance.
Subject to legal limits, users may request access to their data, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or an explanation of how a request is handled. Some requests may be declined if retention or disclosure is required by law or necessary for legitimate operational reasons.
To protect privacy, we may ask for information needed to verify a request and to understand the data involved. We will respond within a reasonable period and in line with applicable legal requirements. If a request cannot be fully granted, we will explain the main reason where permitted.
Personal data is retained for the period needed to provide the requested service, maintain records, resolve disputes, meet legal or accounting duties, and support security or fraud prevention. When data is no longer needed, it is deleted, anonymized, or otherwise handled in a lawful manner.
If we make material changes, we will update the policy text and may provide additional notice where appropriate. The date of the latest revision should be checked whenever the policy is reviewed.
